Learn how to make an “emotional connection” with others to truly hear what they are saying; Get points across quickly and precisely; increase confidence when speaking in public; Cut down on the verbal and emotional friction at work and at home.
Program highlights:
Increase your verbal and non-verbal communication skills
Learn to “read” persons through their body language, voice tone, eye movements, breathing patterns, etc.
Learn to listen to the total message
Handle conflicts, arguments and disagreements like a pro
Use your new skills immediately to motivate and persuade others
Learn to “match, pace and lead” those with whom you communicate
Use “verbal self defense” techniques; How to act when you feel attacked
Practice your new skills every time you communicate
Handle difficult people more easily
Clearly articulate your needs, opinions and feelings so that you will not be misunderstood
Communicate to make the right verbal, visual and vocal impact
Add power and impact to the words you speak
Learn to be effective in any group or situation
Motivate other people to give you the information or support you need
Make powerful presentations at meetings and training sessions